Privacy Policy

Overview

This policy explains how we manage your personal information, data security, and privacy practices. By using our website, you agree to the following terms.

Information Collection

  • We collect personal information (such as name, address, and payment details) to process orders and provide customer support.

  • We may also collect non-personal information, such as IP addresses and browsing behaviour, to improve our website and services.

  • We reserve the right to use your information to:

    • personalise your experience.

    • process transactions, or

    • send you updates and promotional content.

Data Security

  • We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure.

  • We use secure, encrypted gateways to process payments and do not store credit-card details.

  • However, while no method of transmission over the Internet is 100% secure, we cannot guarantee the absolute security of your information.

  • You are responsible for maintaining the confidentiality of your account and password.

Information Sharing

  • We do not sell or share your personal information with third parties, except where required to complete your order or by law.

  • We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

  • These service providers are contractually obligated to keep your information confidential and secure.

  • We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights, property, or safety.

Cookies

  • We use cookies to enhance your browsing experience and personalise our website.

  • You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

  • By using our website, you consent to our use of cookies in accordance with this policy.

Privacy Act 1988 (Cth)

  • Data is handled in line with the Privacy Act 1988 (Cth).

  • Read our full Privacy Policy. Click the link for details.

Online Conduct

  • You must not misuse our website, interfere with other users' privacy, or attempt unauthorised access to systems or data.

  • We may suspend or cancel any order or account perceived or actually involved in fraudulent or abusive activity.

Intellectual Property

  • All images, product names, designs, text, and trademarks on this site belong to Marnka & Co.

  • You may not reproduce or reuse our content without written consent.

Customer Support

  • For questions, feedback, or complaints, contact us via:
    Email: sales@marnkaco.com 
    Phone: 0488 700 681
    Hours: 08:30 - 16:30 (WST) (Tuesday to Thursday, except days deemed Australian public holidays)

We aim to respond within two (2) business days.

Changes to any of our Policies

We may update this policy at any time. Changes take effect immediately upon posting. Please check this page periodically for updates.