Shipping policy

Overview

This policy outlines Marnka & Co.'s shipping practices for online orders. By placing an order through Marnka & Co.'s website, you agree to the following terms.

Shipping & Delivery

  • We currently ship all orders ONLY within Australia.

  • Dispatch times are typically within two to three (2–3) business days.

  • You will receive tracking details once your order has shipped.

  • Delivery times vary by location and carrier service.

  • We accept no responsibility for delays caused by postal services, customs, or external disruptions.

  • Currently, we do not ship to PO or Postal Locker box numbers.
  • Risk in the delivery of goods transfers to you upon delivery.

Shipping Costs

  • Shipping costs are calculated at checkout based on the weight and destination of your order.

  • Marnka & Co. offers standard and express shipping options.

  • Free shipping is available for orders over a certain value (see Marnka & Co.'s website for details).

Order Tracking

  • Once your order is shipped, you will receive an email with a tracking number.

  • You can track your order on the carrier's website using the provided tracking number.

Delivery Issues

  • Should you experience any issues with your delivery (e.g., damaged goods, lost package), please get in touch with Marnka & Co. immediately.
  • Marnka & Co. will work with the carrier to resolve any delivery issues as quickly as possible.

International Shipping

  • Marnka & Co. currently only ships within Australia.

  • International shipping may be on offer in the future. Please check back for updates.

Changes to this Policy

Marnka & Co. may update this shipping policy at any time. Changes take effect immediately upon posting. Please check this page periodically for updates.