Overview

This policy explains our shipping practices for online orders. By placing an order through our website, you agree to the following terms.

Shipping & Delivery

• We currently ship all orders ONLY within Australia nationally.

• Dispatch times are typically within two to three (2–3) business days.

• You will receive tracking details once your order has shipped.

• Delivery times vary depending on your location and carrier service.

• We accept no responsibility for delays caused by postal services, customs, or external disruptions.

• We do not ship to PO or Postal Locker box numbers.
• Risk in the goods transfers to you upon delivery.

Shipping Costs

• Shipping costs are calculated at checkout based on the weight and destination of your order.

• We offer standard and express shipping options.

• Free shipping is available for orders over a certain value (see website for details).

Order Tracking

• Once your order is shipped, you will receive an email with a tracking number.

• You can track your order on the carrier's website using the provided tracking number.

Delivery Issues

• If you experience any issues with your delivery (e.g., damaged goods, lost package), please get in touch with us immediately.

• We will work with the carrier to resolve the issue as quickly as possible.

International Shipping

• We currently only ship within Australia.

• We plan to offer international shipping in the future. Please check back for updates.

Changes to this Policy